WorkTrybe understands the nature of customer service, the ability to quickly ramp resources and specifically address the competencies required to meet the needs of the end customer. Our Talent team bring automated customer service assessments to recruit temporary, maximum term contractor, permanent hires and outsourced solutions to help you achieve the best net promotor scores.
Customer service representatives and call centre agents help and communicate with customers through various channels, providing information about products and services, resolving complaints and queries, taking orders, updating information, and delivering great service. This key role is the front-line for many businesses in effectively creating a great customer experience.